Admin Assistant & Outreach Coordinator (Job ID: ROBJAZ8)
IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
About the Client:
A leading holistic healthcare and weight loss clinic in Newnan, Georgia. With over 29 years of experience, they have helped over 50,000 individuals address the root cause of their health and weight concerns. Their personalized programs focus on natural, non-invasive treatments, including dietary adjustments, nutritional supplements, and lifestyle changes, empowering the body to heal itself. Each program is tailored to the individual, ensuring unique care for every patient. The goal is to support long-term health and wellness.
About the Role:
We are not looking for a typical, behind-the-scenes administrative assistant. We need a high-energy, tenacious, and communication-driven professional to serve as the vital heartbeat of our clinic. Think of this role as a blend of project management execution and relationship-driven outreach (without the cold-sales pitch!).
As our Administrative & Outreach Coordinator, you will ensure a seamless journey for patients on their weight loss and wellness paths. You will be responsible for the high-level orchestration of patient care—from managing precise hair and specimen logistics to executing tons of daily outreaches with a genuine smile. Your mission is to uphold the clinic’s 27-year reputation for excellence by bringing unstoppable energy, relentless follow-up, and empathetic communication to every single interaction.
Key Responsibilities
- Relentless Patient Outreach: Execute a high volume of daily follow-ups and touchpoints with enthusiasm, ensuring patients feel supported and motivated.
- Logistics & Project Management: Stay fiercely on top of patient paperwork, ensuring hair and specimen samples are processed and mailed out in a rigorous, timely manner.
- Precision Scheduling: Manage and optimize the appointment calendar with absolute accuracy and professionalism.
- Proactive Communication: Serve as the primary, vibrant link between the clinic and its patients, answering inquiries and closing the loop on outstanding items.
- Data & Workflow Management: Keep spreadsheets, reports, and administrative records perfectly organized and updated.
Qualifications & Skills
- The "Vibe": Energetic, positive, and resilient. You have a "smile in your voice" and don't mind a fast-paced day heavy on outbound communication.
- The DNA: A background in Project Management or Sales/Customer Success is highly preferred (though this is not a sales position—your "pitch" is incredible care and flawless follow-through).
- Master of Follow-Up: Tenacious and detail-oriented; you naturally hate leaving tasks unfinished and Excel at keeping others on track.
- Communication Rockstar: Exceptional English communication skills (verbal and written) with the ability to build instant rapport.
- Tech-Savvy: Highly comfortable navigating spreadsheets, scheduling tools, and modern administrative platforms.
- Industry Experience: Prior experience in medical healthcare, clinic administration, or patient coordination is required.