Admin Coordinator - Cleaning Services (BM: MATJFCR)

Remote
Full Time
Mid Level

🚨 IMPORTANT – PLEASE READ BEFORE APPLYING 🚨
🎥 Watch this quick Loom video on how to get hired:
👉 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
 

🗣 C1 English level is REQUIRED.
The selected candidate will be speaking strictly in English throughout their entire shift.

📌 Application Requirement:
👉 Please submit your resume AND an audio recording in English to be considered.


💼 JOB DETAILS

Job Title:
Admin Coordinator – Cleaning Services

Job ID: MATJFCR

Industry:
Cleaning Services

📍 Location:
LATAM

Job Status:
Full Time

🕘 Work Schedule:
8:00 AM – 5:00 PM EST

💰 Salary:
$6–$8 per hour

🚀 Target Start Date:
ASAP


🌟 ROLE OVERVIEW

🏢 About the Client

The client is a professional cleaning service dedicated to delivering top-quality residential and commercial cleaning. They are committed to making a positive impact in their clients’ lives and their community—one clean space at a time.

Their services include deep cleaning, standard cleaning, and move-in/move-out cleaning, and they take pride in using environmentally friendly, non-toxic products to ensure a safe and healthy environment for clients and their families.


🎯 About the Role

We are seeking a highly organized, proactive Virtual Assistant to join the team as an Admin Coordinator. This full-time role is ideal for someone who thrives on structure, enjoys supporting operations, and takes pride in delivering excellent customer service. You’ll play a key role in keeping daily operations running smoothly and efficiently.


🛠 KEY RESPONSIBILITIES

📅 Manage and finalize the cleaning crew’s schedule, typically 10 days in advance
📞 Serve as the first point of contact for clients and cleaning crew, resolving issues such as property access or appointment changes
📢 Communicate scheduling gaps to the sales team to help fill open appointments
🤝 Act as backup support for the sales team during absences
📊 Track customer payments, maintain internal documentation, and assist with reports and special projects
🧑‍💼 Manage the recruitment pipeline for new team members


🎯 IDEAL CANDIDATE PROFILE

✔ Proven experience as a Virtual Assistant, Administrative Assistant, or in Customer Service
✔ Strong verbal and written English communication skills (Spanish is a plus)
✔ Highly organized with excellent attention to detail
✔ Ability to work independently and manage multiple tasks effectively
✔ Self-driven, proactive, and reliable
✔ Passion for delivering outstanding customer service
✔ Adaptable and able to prioritize in a fast-paced environment


📈 METRICS FOR SUCCESS

✅ Maintain a well-organized and accurate schedule
✅ Complete tasks and projects with high efficiency and accuracy
✅ Ensure all email inquiries are responded to by end of day, with inbox checks 3–4 times daily


💻 TECHNICAL REQUIREMENTS

🛠 Prior experience with GoHighLevel is a significant advantage
📊 Proficiency in Microsoft Excel (basic to intermediate) is required
📅 Jobber knowledge or experience is a plus
🌐 Reliable remote setup, including:

  • Computer and backup computer

  • Headset and camera

  • Backup Wi-Fi

  • Backup power source


Why Apply?

  • Stable, full-time remote role

  • Long-term opportunity with a growing cleaning services business

  • Clear responsibilities and structured workflow

  • Chance to be a key operational support member of the team

📥 Ready to apply?
Submit your resume and English audio recording, watch the Loom video, and take the next step in your virtual career!

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