🚀 JOB TITLE: Lead Manager
🆔 JOB ID: ANGBEN1
🏡 INDUSTRY: Real Estate Investing
🌎 LOCATION: LATAM
💼 JOB STATUS: Full Time
🕒 WORK SCHEDULE: Monday to Friday, 9:00 AM – 5:00 PM (EST) (Occasional Saturdays as needed)
💰 SALARY: $8 - $9 per hour (Commission based on sales closed)
📅 TARGET START DATE: ASAP

✨ ROLE OVERVIEW

🏡 About the Client

This family-owned real estate investment firm has been simplifying the home-selling process since 2016 by providing homeowners with fast, all-cash offers.

They offer a stress-free alternative to traditional listings, purchasing properties in "as-is" condition to help clients navigate difficult situations like foreclosure or inherited estates.

As a BBB-accredited business, the team is committed to revitalizing communities while maintaining a strong reputation for transparency and integrity.

Their streamlined three-step process eliminates the need for costly repairs, agent commissions, and hidden closing fees—ensuring a smooth, hassle-free experience for every seller. 💼🏠

By focusing on compassionate problem-solving, they help clients confidently move forward into their next chapter. 🌱

💼 About the Role

As our Lead Manager, you are the "first touch" for our investment firm.

You will handle a high volume of inbound calls from warm seller leads, with the mission to build immediate rapport, navigate objections with confidence, and qualify leads effectively.

Your role is critical in ensuring that only high-quality, motivated sellers are passed on to our Acquisition (Closing) team—keeping the pipeline strong and deals moving forward. 🎯

🔑 Key Responsibilities

📞 Lead Qualification
Manage high-volume inbound lead flow and perform outbound follow-ups to interested sellers.

🧠 Information Gathering
Use professional discovery techniques to uncover seller motivation, property condition, and asking price.

📅 Appointment Setting
Schedule firm appointments for the Acquisition Managers once a lead meets buying criteria.

📊 CRM Management
Maintain accurate, real-time records of all interactions and statuses within the CRM.

💬 Proactive Problem Solving
Act as an "authority figure" on the phone—overcoming objections and navigating conversations with empathy and confidence.

🚀 Process Improvement
Bring initiative by suggesting ways to improve the lead funnel and solve problems independently.

🤖 AI Supervision
Monitor and manage the 24/7 AI assistant to ensure seamless lead hand-off and quality control of automated interactions.

🎯 Qualifications & Skills

🌐 Language
Native or near-native fluency in both Spanish and English is mandatory.

📚 Experience
Proven experience in lead management, appointment setting, or sales. Previous experience in Real Estate Wholesaling is highly preferred.

📈 Tenure
A documented history of long-term commitment in previous professional roles.

🗣 Communication
Exceptional verbal communication skills with a professional, "authority figure" tone on the phone.

🔥 Mindset
Highly self-motivated and proactive—you don’t wait for tasks, you actively push deals forward.

🤝 Team Player
Work closely with the firm’s owners on a daily basis to align on lead quality, business goals, and community impact.