Appointment Setter (Job ID: SHADJ1)
IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
About the Client:
The client is a premier provider of polished, open-air photo booth experiences. They specialize in turning event moments into tangible keepsakes for weddings, corporate activations, and life milestones. Known for their "hands-off" professional service, they handle everything from high-quality studio lighting and custom backdrops to seamless setup and breakdown. Their mission is to elevate the guest experience through high-energy interaction and premium digital and physical prints, ensuring every moment becomes a lasting memory.
About the Role:
We are seeking a proactive, high-energy Appointment Setter to manage rapidly growing lead generation on Instagram and other digital channels. The primary goal of this role is to handle high-volume direct messaging (DM) outreach, engage with new followers, and convert inquiries into booked events for our photo booth business.
The ideal candidate is a "people person" who excels at written communication, understands the importance of "speed to lead," and can follow established sales frameworks to double our current booking output.
Key Responsibilities
- High-Volume DM Outreach: Manage and initiate 80–120 Instagram DMs per day to local leads and new followers.
- Lead Qualification: Engage with inbound and outbound prospects to determine if they are a fit for our premium services.
- Booking Management: Drive the conversation toward confirmed bookings, aiming for a minimum of 10+ booked events per month.
- Follow-Up Systems: Maintain a rigorous follow-up schedule with "warm" leads who haven't committed yet.
- Team Collaboration: Coordinate daily/weekly with Owner on messaging strategy, script pivots, and KPI reporting.
- Tracking: Keep our CRM/lead tracking systems updated in real-time to ensure accurate data.
Qualifications & Skills
- Exceptional English Fluency: Superior written communication skills are a must.
- Experience: Proven track record in appointment setting, lead generation, or DM sales.
- Tech-Savvy: Familiarity with Instagram, Meta Ads Manager (basics), and CRM tools (Honeybook & Notion). Knowledge of AI tools (ChatGPT/Claude) for efficiency is a plus.
- Proactive Personality: You don't just wait for messages; you actively engage new followers and "hunt" for opportunities.
- Reliable Infrastructure: Must have high-speed internet, a functional workspace, and backup power/internet solutions (Remote Readiness).
KPIs & Performance Goals
- Input: 10 outbound messages per hour.
- Activity: 80–120+ total conversations managed daily.