Bilingual Logistics Coordinator (Job ID: FRAPAM2R)
🌟 Exciting Remote Opportunity! We're Hiring a Bilingual Logistics Coordinator! 🌟
Are you a highly motivated logistics professional with experience in specialized freight? We are looking for a solutions-oriented Bilingual Logistics Coordinator to join an established, family-owned freight brokerage with a clear path to becoming a commission-earning Account Manager!
🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
📋 Job Details at a Glance
Job Title: Bilingual Logistics Coordinator
Job ID: FRAPAM2R
Industry: Freight Brokerage and Logistics
Location: LATAM
Job Status: Full Time
Work Schedule: Thursday - Monday, 8:00 AM to 5:00 PM (EST) (Tuesday & Wednesday off)
Salary: $1500 per month
Target Start Date: ASAP
🏢 About the Client
Our client is an established, family-owned logistics service provider and freight brokerage dedicated to empowering commerce through efficient and innovative supply chain solutions. Built on a foundation of integrity, sustainability, and long-term relationships, they operate as a deeply trusted partner for businesses across multiple sectors.
They pride themselves on a culture of constant communication and total transparency, providing 24/7 round-the-clock service to ensure time-sensitive freight is delivered seamlessly. By blending industry experience with personalized care, they provide an agile, fast-paced environment where employees are empowered to grow and directly contribute to the success of global trade.
💼 About the Role
We are seeking a highly motivated and solutions-oriented Bilingual Logistics Coordinator to join our team. In this role, you will start with a strong focus on tracking, tracing, and operational execution, with a clear trajectory to advance into a commission-earning Account Manager role.
The ideal candidate possesses exceptional customer service, problem-solving abilities, and a basic foundation in logistics operations. Rather than general freight, this role prioritizes experience in specialized freight sectors, specifically Produce and Open Deck (Oversize, Overweight, and Overwidth) cargo.
🎯 Key Responsibilities
Track & Trace: Provide high-level track and trace coverage, ensuring real-time shipment visibility and accurate system updates.
Issue Resolution: Proactively problem-solve operational hurdles during weekend and peak-season shifts to prevent delivery delays.
Carrier Coordination: Maintain accurate communication with carriers regarding load specifics, pickup/delivery addresses, and schedule adherence.
Market Pricing: Learn and adapt to market pricing platforms to effectively quote and negotiate competitive rates with open-deck and produce carriers.
Role Advancement: Smoothly transition from an internal operations support position to a client-facing account management role based on performance.
📈 Tiered Career Path
Tier C (Entry / Track & Trace): Focuses heavily on track and trace, answering driver calls, verifying pickup details, and providing proactive client updates.
Tier B (Operations Specialist): Introduces market-rate quoting, carrier sourcing, and carrier rate negotiations.
Tier A / S (Account Manager): Full management of key clients, independent quoting, and carrier book management. At this stage, the role transitions to a Monday–Friday schedule.
✅ Qualifications & Skills
⭐ Core Requirements:
Bilingual: Fluent in both Spanish and English (Required).
Core Experience: 1–2 years of experience in track and trace, logistics coordination, or a freight brokerage setting.
Niche Expertise: Proven experience or strong familiarity handling Produce and/or Open Deck (Oversize / Overweight / Overwidth) freight is highly preferred.
Competencies: Strong negotiation skills, confident telephone demeanor, and excellent multi-tasking capabilities.
Problem-Solving: Strong customer service mentality with the capacity to stay calm and resourceful under high-pressure, peak-season conditions.
💻 Systems & Software:
Experience with Load Boards (DAT, Truckstop) is strongly preferred.
Experience with Transportation Management Systems (specifically Tai Software) is strongly preferred.
Experience with 3CX dialer systems is a plus.
🚀 Submit your application today and take the first step toward your next great opportunity!
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