🚀 JOB TITLE: Real Estate Front End VA
🆔 JOB ID: (Not specified)
🏡 INDUSTRY: Property Management
🌎 LOCATION: LATAM
💼 JOB STATUS: Full Time
🕒 WORK SCHEDULE:
Monday – Friday, 9:00 AM – 4:00 PM EST
Saturday: 11:00 AM – 3:00 PM EST
💰 SALARY: $7 to $9 per hour
📅 TARGET START DATE: ASAP

✨ ROLE OVERVIEW

🏡 About the Client

The client is a premier property management and real estate firm specializing in investment properties throughout Allegheny County.

Deeply rooted in the local community, the company leverages its extensive knowledge of the Pittsburgh area to deliver high-quality management services, streamlined digital solutions for tenants, and unique pathways to homeownership.

Beyond traditional property management, the firm is committed to expanding housing accessibility through innovative programs such as Rent-to-Own and First-Time Home Buyer initiatives.

They pride themselves on a professional, solution-oriented approach that fosters long-term success for both property owners and residents. 🏠✨

💼 About the Role

We are seeking a high-energy, detail-oriented Front End VA to serve as the heartbeat of our real estate office.

In this multifaceted role, you will act as the first point of contact for clients, tenants, and prospects—handling everything from high-volume inquiries to essential property management workflows.

The ideal candidate is a master multitasker who can seamlessly switch between phone communication, lease preparation, and digital tasks. If you’re organized, reliable, and have a “no task too small” attitude, you’ll thrive in this fast-paced environment. ⚡

🔑 Key Responsibilities

📞 Call Handling
Handle high call volume with professionalism and accuracy.

📝 Information Management
Take clear, detailed notes and forward information to the appropriate office agents.

📊 Daily Reporting
Send end-of-day summaries prioritized by urgency.

📧 Email Management
Read, respond to, and manage incoming emails.

💰 Tenant Support
Read and understand tenant ledgers and answer basic questions about rent delinquency.

📄 Lease Preparation
Prepare leases and send them based on provided information.

📱 Social Media Assistance
Assist with basic social media postings.

🏘 Property Inquiries
Answer questions about vacant properties and direct prospects to the correct application forms.

🌐 Website Management
Perform basic website updates using GoDaddy (updating pages, posting information, simple edits).

🗂 Office Organization
Maintain a professional and organized front desk environment.

🎯 Qualifications & Skills

🗣 Communication
Strong phone etiquette and communication skills.

📋 Organization
Highly organized, reliable, and detail-oriented.

⏱ Time Management
Ability to multitask and manage time effectively.

🏡 Industry Adaptability
Comfortable learning basic property management processes.

💻 Technical Skills
Basic familiarity with social media platforms and GoDaddy website tools.