Executive Assistant (Job ID: EGEJD1)
🏡 We’re Hiring: Executive Assistant (Short-Term Rental Operations)
Job ID: EGEJD1
Industry: Short-Term Rental Operations
Location: LATAM 🌎
Employment Type: Part-Time (20 hrs/week) → Transition to Full-Time in 3–6 Months
Schedule: Monday–Friday | 2:00 PM – 6:00 PM EST ⏰
Pay: 💰 $8–$9/hour
Start Date: ASAP 🚀
✨ Why This Role Is a Great Opportunity
Work directly with a hands-on business owner managing a growing portfolio of vacation homes across multiple U.S. states. This role is ideal for someone who enjoys guest interaction, operational coordination, and bringing calm to fast-moving environments.
You’ll receive training and shadowing at the start, then gradually take ownership as trust builds. High performers will have a clear path to full-time work and long-term stability as the portfolio continues to expand. 📈
🧩 About the Role
This Executive Assistant role focuses on short-term rental operations and guest experience. Your top priority will be managing guest communication and coordinating with cleaners, maintenance teams, and vendors to keep properties guest-ready.
You’ll also provide general administrative support—helping organize schedules, tasks, and information—so the Client can focus on growth. Occasional light social media support may be requested, but this is not a marketing role.
This position is perfect for someone calm, patient, proactive, and service-oriented, with proven guest communication experience.
🛠️ Key Responsibilities
💬 Guest Communication & Support
Respond to guest messages and calls professionally and promptly
Maintain a calm, friendly, and reassuring tone at all times
Escalate urgent issues when necessary
Document recurring concerns and suggest improvements
🔧 Operations & Maintenance Coordination
Coordinate with cleaners, maintenance teams, landscapers, and vendors
Schedule visits, manage access, and follow up on task completion
Communicate clearly in English and Spanish
Track open issues and resolution status
📅 Administrative & Calendar Support
Manage scheduling, reminders, and meetings
Organize tasks, follow-ups, and priorities
Support inbox-style coordination as assigned
Keep notes and simple trackers updated
📊 Data Entry & Basic Bookkeeping Support
Update spreadsheets and simple reports accurately
Assist with light bookkeeping-related tasks
Maintain organized digital records
📱 Light Social Media Support (Occasional)
Draft or schedule basic posts with guidance
Assist with simple content tasks (e.g., Canva)
Organize content ideas and posting notes
🎯 Qualifications & Skills
✅ Required
✔️ Fluent Spanish and advanced English
✔️ Guest communication experience is mandatory (hospitality, hotel, guest services, call center, or property management)
✔️ Comfortable handling calls and written communication
✔️ Strong computer skills (Google Workspace or Microsoft Office)
✔️ High attention to detail and reliable follow-through
✔️ Quick learner who can take ownership after training
🌟 Preferred (Nice to Have)
Short-term or vacation rental operations experience
Property management or hospitality operations exposure
Comfort with spreadsheets and basic tracking systems
Canva or short-form video familiarity
Basic bookkeeping knowledge
🧠 Ideal Personality Traits
Calm, patient, and composed—even under pressure
Proactive and resourceful
Organized and dependable
Comfortable wearing multiple hats
Strong customer service mindset 💛
🚀 What You’ll Love About This Role
Clear path from part-time to full-time
Direct collaboration with a growing business owner
Training, trust, and long-term opportunity
Remote work with consistent hours
Meaningful impact on guest experience and operations