Customer Service (Job ID: VR750)
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C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
💼 We’re Hiring: Customer Service
📋 Job Information
Job Title: Customer Service
Job ID: VR750
Location: Philippines
Work Schedule & Shift Assignment:
Our business operates 7 days a week, and we offer multiple shift schedules to meet client demands. Available shifts include (all times in PST):
5:00 AM – 2:00 PM
7:00 AM – 4:00 PM
8:00 AM – 5:00 PM
11:00 AM – 8:00 PM
Rest Day/Days Off:
Vary depending on client need
Common rest days include: Mon–Sun, Tue–Wed, Thu–Fri
Sat–Sun off is a possibility depending on the schedule required by the client
Compensation: $750
Target Start Date: ASAP
🧩 Job Description
Handle inbound calls for U.S.-based home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc.
Represent the client as if you are part of their office team, answering calls pleasantly with a smile and using the client’s standard greeting
Take detailed call summary notes during each conversation, including customer contact information, reason for inquiry, and any other relevant information
Send complete and accurate call summary notes to the client after each call
Maintain high attention to detail to avoid typos or missing information
Training will be provided on answering questions and booking appointments using the client’s CRM/scheduling platform
🛠️ Qualifications & Skills
Technology Requirements:
Internet speed of at least 40 Mbps with low latency
Computer with at least 6 cores, 12 threads, and 8 GB RAM
Reliable backup power source
Working Qualifications:
Previous BPO or call center experience preferred
Ability to multitask: handle calls, take detailed notes, and send follow-up messages or emails
Confident in communicating directly with U.S.-based clients to confirm directions or receive feedback
Strong attention to detail and accuracy in all tasks
Motivated, hard-working, and eager to add value
Willingness to learn and adapt to client processes
Experience working from home is a plus but not required
Submit your application today and take the first step toward your next great opportunity!