Inside Out Hiring

✨ Dispatch Specialist

- 🆔 Job ID: LAMTIA9

- 🏢 Industry: Professional Cleaning

-📍 Location: PH

- 🕒 Hours: Monday–Friday, 8:00AM – 5:00PM EST

- 💵 Pay Rate: $1000/month

- 🚀 Target Start: ASAP

🌟 About the Client

• The leading property services provider for short-term rentals in Sevier County, Tennessee 🇺🇸

• Supporting 600+ properties and partnering with 239 property managers

• Backed by a dedicated team of 40–45 cleaners, inspectors, and maintenance staff

• Delivers exceptional cleaning and maintenance services tailored to vacation property owners

• Known for reliability and innovation — ensuring properties are always guest-ready and setting the regional standard for quality

🔑 Primary Responsibilities

📞 Dispatch Operations

• Handle after-hours emergency calls (inbound/outbound)

• Schedule and manage appointments for cleaning and maintenance tasks

• Sync bookings and calendars with the Resort Cleaning software
   

📋 Administrative Support

• Check payroll for housekeepers and inspectors

• Follow up on subtasks and ensure timely completion

• Generate reports (cleaning, deep cleans, pet hair audits, etc.)

• Maintain and audit spreadsheets and filters for accuracy
   

💬 Customer & Team Communication

• Respond to maintenance department phone calls and inquiries

• Provide support via Slack to field staff and team members

• Upsell additional services to property managers when appropriate
   

📣 Marketing Assistance (if required)

• Assist with outreach and campaign coordination

🎯 Qualifications
 

✅ Required Skills

• Excellent computer proficiency and ability to adapt to new software

• Strong organizational skills and attention to detail

• Effective communication skills

• Ability to handle high-pressure situations during after-hours emergencies

🛠 Technical Tools

• ResortCleaning

• Evolve

• HubSpot

• Aircall

• Slack

• Excel / Google Sheets
   

💻 Technical Requirements

• Reliable high-speed internet connection

• Computer/laptop with at least 8GB RAM, i5 Processor, and reliable internet

⭐ Preferred Experience

• Familiarity with short-term rental operations or property services

• Previous experience in dispatch, administrative support, or customer service