Appointment Setter (Job ID: NICBEN1)
🚀 JOB TITLE: Appointment Setter
🆔 JOB ID: NICBEN1
🏗 INDUSTRY: Fence & Deck Installations
🌎 LOCATION: LATAM / PH / Egypt
💼 JOB STATUS: Full Time
🕒 WORK SCHEDULE: Monday to Friday, 9:00 AM – 5:00 PM (EST)
💰 SALARY: $7 - $8 per hour (Commission based on appointment closed)
📅 TARGET START DATE: ASAP
🌟 ROLE OVERVIEW
🏡 About the Client
The Client is a powerhouse in the fencing/decking industry with a legacy spanning over 45 years. Founded in 1981, this family-owned enterprise has evolved from a local operation into one of the largest fence installation companies in the Northeast, serving thousands of customers across multiple states.
They aren't just installers—they are innovators. By manufacturing their own high-quality vinyl and wood fencing, they eliminate the middleman to provide customers with premium products at competitive prices.
From state-of-the-art vinyl and ornamental aluminum to traditional handcrafted cedar, they have installed millions of feet of fencing for a diverse and growing client base. 🌲🏡
📞 About the Role
This isn’t a "script-reading" position; it’s a high-impact role for a persuasive communicator who thrives on the hunt. 🎯
As the primary bridge between our digital marketing (Meta/Google Ads) and our Project Coordinators, you are the engine that drives our growth. We need a proactive professional who can transform warm interest into confirmed appointments while ensuring our English-speaking clients receive a world-class experience from the very first call. ⭐
🔑 Key Responsibilities
📲 High-Volume Outbound Dialing
Call leads from Meta and Google ads immediately to qualify them and book on-site consultations.
📊 Lead Management
Master the CRM (GoHighLevel) to manage the sales pipeline, ensuring 100% follow-up — no lead left behind.
🤝 The "Human" Touch
Follow up with existing clients to provide status updates and ensure they feel "looked after" throughout the project.
🛠 Field Coordination
Ensure installers have the "specialty" details they need for daily jobs based on your discovery calls.
💬 Rapport
Use your English fluency to build trust with a local client base.
🎯 Qualifications & Skills
🗣 Natural Fluency
Must speak English with a natural, conversational flow and minimal accent. We value authenticity over robotic scripts.
🌐 Bilingual Advantage
Fluency in both English and Spanish to navigate the construction industry landscape effectively would be beneficial.
💪 Rejection Tolerance
You must be comfortable with outbound calling and possess the "thick skin" required for high-volume appointment setting.
💻 Tech Savvy
Previous experience with GoHighLevel (GHL) or similar CRMs is a massive plus.
🖥 Technical & Work Environment (Required)
To ensure seamless operations with our US-based team, all candidates must have:
🌐 Reliable Connectivity
High-speed fiber-optic internet.
🔋 Power Redundancy
A dedicated backup power supply (UPS) to ensure 100% uptime during outages.
💻 Hardware
A reliable PC/Laptop with a secondary backup device available.