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https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

We’re Hiring: Operations Coordinator

📋 Job Information
Job Title: Operations Coordinator
Job ID: JACJO1
Industry: Pet Food & Treat Manufacturing
Location: LATAM
Job Status: Full Time
Work Schedule: 7:00am to 4:00pm CST
Compensation: $7 – $8 per hour
Target Start Date: ASAP

🧭 Role Overview
About the Client:
The client is a fast-growing pet treat manufacturer specializing in high-quality, chemical-free dog and cat treats. Operating across e-commerce, wholesale, and retail channels, the company is scaling operations while transitioning into a new facility. The organization is seeking a key operations partner to bring structure, alignment, and clarity to a rapidly expanding business environment.

About the Role:
This role functions as the Founder’s right hand, combining executive assistance with operational coordination. The Operations Coordinator will focus on organizing workflows, improving data visibility, documenting processes, and ensuring seamless communication between leadership, marketing, and the manufacturing floor. The position is designed to grow into an Operations Management role as the company scales.

🛠️ Key Responsibilities

• Manage and organize the Founder’s inbox and additional email accounts using an inbox zero approach

• Flag urgent items, draft responses, and ensure no tasks are missed

• Coordinate meetings and manage the Founder’s calendar to prioritize high-impact activities

• Identify action items within email threads and transfer them into Notion for tracking

• Manage weekly time tracking for manufacturing and shipping teams using Rippling

• Verify reported hours, follow up with team members for clarification, and assist with weekly payroll preparation

• Build, document, and maintain SOPs and task lists within Notion

• Consolidate and analyze weekly customer support tickets to identify trends and improvement areas

• Download and analyze operational data to create win/loss and performance visibility reports

• Act as a communication bridge between the Founder, marketing team, and manufacturing floor

• Support inventory management and operational updates with Spanish-speaking factory staff

🎯 Qualifications & Skills

• Native or near-native English proficiency, written and verbal

• Fluent or conversational Spanish preferred for factory communication

• Strong experience with Notion or similar project management tools

• Familiarity with payroll or HRIS systems, with Rippling experience highly preferred

• Ability to create and maintain organized databases, documentation, and workflows

• AI-first mindset with comfort using AI tools to automate repetitive tasks

• Proven experience in executive assistance or operations roles, preferably in U.S.-based e-commerce or manufacturing environments

• Proactive problem-solving approach with strong attention to detail

• Growth-oriented mindset with interest in developing into an Operations Manager role

!!! Submit your application today and take the first step toward your next great opportunity !!!