e-Commerce Marketplace Manager (Job ID: JACDJ3)

IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
 

About the Client:

The client is a rapidly growing pet treat manufacturer specializing in high-quality, chemical-free dog and cat treats. We operate across multiple channels, including e-commerce, wholesale, and retail. As we move into a new facility and scale our operations, we are looking for a high-level partner to help organize the "chaos" of a fast-growing business and serve as the "glue" that keeps our team and processes aligned.

About the Role:

The client is looking for a growth-oriented, marketing-minded E-commerce Marketplace Manager to oversee, scale, and drive revenue across our multi-channel online presence. This is not a role for a passive task-doer or a traditional customer service operator. We need a commercial thinker with a strong digital marketing background who will focus on driving sales, optimizing conversion rates, and uncovering expansion opportunities across our entire digital ecosystem.

While we retain a specialized agency to handle day-to-day Amazon operations, you will serve as our internal growth anchor—setting sales targets, executing promotions, and auditing agency performance to ensure a cohesive, revenue-driving brand strategy. If you have a marketer’s DNA, an established playbook for digital sales growth, and want to own the commercial nervous system of a premium pet brand, we want to hear from you.

Key Responsibilities

1. Sales & Growth Marketplace Expansion

• TikTok Shop: Drive progress on this high-priority channel by owning day-to-day operations and scaling our creator/affiliate marketing network.
• Promotional Execution: Leverage native platform promotions (e.g., Walmart Flash Picks, TikTok campaigns) and sync them perfectly with the brand’s master marketing calendar to maximize sales velocity.
• Growth Platforms: Lead the setup, marketing strategy, and ongoing management of our presence on Target Plus, Chewy, and specialized partner channels (Agentic, ShopDot, Loop & Tie).
• Social Commerce: Manage and optimize social commerce listings, advertising feeds, and native shop operations across Facebook, Instagram, and Pinterest to maximize reach and conversion.

2. Existing Marketplace Optimization

• Google Shopping & Merchant Center: Manage and optimize product listings and data feeds to maximize visibility and ad efficiency across Google’s shopping ecosystem.
• Walmart Seller Center: Take full ownership of Walmart operations, optimizing listings and executing growth strategies to scale our presence.
• Shopify Storefront: Manage the primary Shopify storefront to ensure high-converting copy, optimized user experience, and seamless single-source-of-truth data.
• Amazon Agency Oversight: Act as the internal point of contact, setting performance targets, and auditing agency execution against sales goals.

3. Operations & Pricing Integrity

• Catalog Health & SEO: Constantly audit and optimize listings across all channels for SEO, high-converting copy, image accuracy, and search visibility.
• Pricing Integrity: Monitor and maintain pricing parity across all marketplaces to prevent account suspensions or buy-box suppression.
• Inventory Coordination: Partner closely with our logistics team to align inventory levels with multi-channel sales forecasts, mitigating stockouts during promotional pushes.

Qualifications & Skills

Professional Background & Marketing Mindset

• Digital Marketing DNA: A strong background in digital marketing, growth marketing, or e-commerce sales. We prioritize a marketer's mindset—focused on driving traffic, sales, and conversion—over a background in customer service or pure operations.
• Sales Growth: Proven track record of driving significant sales growth and optimizing revenue across e-commerce channels.
• Strategic Mindset: A proactive operator who takes extreme ownership. You don't just wait for instructions; you identify growth opportunities, campaign ideas, and optimization gaps independently.
• Communication: Exceptional written and verbal English communication skills required to seamlessly bridge the gap between our internal team, external agencies, and influencer/affiliate networks.

Platform Expertise & Flexibility

• Core Toolkit: Hands-on experience with Shopify and Google Merchant Center is highly preferred.
• Channel Flexibility: Prior exposure to marketplace ecosystems (like Walmart Seller Center, TikTok Shop, Target Plus, or Chewy) is a major plus. However, we are willing to train the right candidate on specific platforms if they possess a strong, foundational understanding of digital marketing and sales strategy.
• Marketplace SEO: Bring an established playbook for driving organic keyword rankings and optimizing listings to convert browsers into buyers.