IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
 

🌟 Client & Sales Coordinator

Job ID: KYLDJ1
Industry: Cleaning Services & Exterior Maintenance 🏠✨
Location: LATAM and South Africa🌎
Employment Type: Full-Time
Schedule: Monday–Friday | 8:00 AM – 5:00 PM EST ⏰
Compensation: 💰 $1,000–$1,200 per month
Start Date: ASAP 🚀

Grow Your Career with a Fast-Scaling Service Company

Are you a strong communicator who enjoys helping customers, coordinating projects, and building relationships? We're looking for a Bilingual (Spanish & English) Client & Sales Coordinator to join a rapidly growing exterior maintenance company specializing in premium window cleaning, solar panel optimization, pressure washing, and exterior property care across Southern California.

This is more than an administrative role. You'll start as the operational backbone of the business — managing client communications and scheduling — with a clear, defined path to grow into a sales-focused position where you'll learn quoting, objection handling, and closing.

If you're looking for a long-term opportunity with real career advancement, this role offers a chance to become a key contributor in a growing company that values initiative, accountability, and great customer service.

About the Company

Our client is a trusted, certified exterior maintenance provider serving high-end residential and commercial properties throughout Southern California, built on reliability, quality workmanship, and customer satisfaction. The company is expanding quickly and uses modern tools and streamlined systems to deliver consistent service.

About the Role

You'll be the primary point of contact for customers and subcontractors, ensuring every project runs smoothly from first inquiry to completion. Most day-to-day communication with clients is in English; Spanish is used for [specify: e.g., "outreach to Spanish-speaking subcontractors/vendors" or "a growing segment of Spanish-speaking clients" — fill in based on actual use case]. Strong English communication (spoken and written) is required, as the majority of client-facing conversation happens in English.

As you gain experience, you'll transition into handling inbound sales opportunities and converting leads into paying customers.

Key Responsibilities

Customer & Subcontractor Communication

• Serve as first point of contact via phone, email, text, Yelp, and other channels
• Provide professional, timely support in English (and Spanish where applicable)
• Coordinate and dispatch subcontractors to job sites
• Communicate schedule updates and service info to clients
• Follow up with crews to keep projects on track

Quoting & Sales Growth Path

• Phase 1: Gather project details, enter info into quoting software, support lead intake and scheduling
• Phase 2: Handle inbound inquiries end-to-end, prepare and present quotes, address objections, close sales

CRM & Data Management

• Maintain accurate customer records and project notes
• Update scheduling systems and calendars in real time
• Track project progress and communications

What We're Looking For

Required

• Fluent in Spanish and English (written and verbal); comfortable communicating in English throughout the workday
• Strong verbal communication and phone confidence
• Experience in customer service, admin, scheduling, or sales support
• Strong organizational and multitasking skills
• Tech-savvy, quick to learn new software
• Reliable internet connection and a professional remote work setup

Preferred

• Experience supporting home service businesses (cleaning, roofing, landscaping, property maintenance, construction)
• CRM platform experience
• Prior sales or appointment-setting experience
• Email marketing experience
• SOP/process documentation experience

Ideal Candidate Traits

• Highly organized and detail-oriented
• Friendly, confident, professional communicator
• Comfortable juggling multiple priorities
• Proactive problem-solver who takes initiative
• Customer-focused with a positive attitude
• Excited to grow into sales
• Looking for a long-term career, not a short-term gig

Why Join Us?

• Stable, growing company with long-term opportunity
• Clear path from operations into sales and closing
• Direct visibility with leadership
• Build valuable customer service and sales skills
• Supportive, growth-focused team