Inside Out Hiring
Operations Coordinator (Job ID: MONMIC1EA)
Remote - Full Time
🌟 We’re Hiring: Operations Coordinator
IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
📋 Job Information
About the Client:
Our client is an innovative, modular professional services firm providing on-demand legal, HR, and finance departments in a box for high-growth startups and scaling businesses. Founded in Silicon Valley and operating fully virtual since 2017, they combine deep C-suite executive expertise with lean, modern operations. They treat their clients as true business partners and focus heavily on delivering complete customer delight.
About the Role:
We are seeking an ambitious, highly organized, and AI-fluent Operations-Focused Operations Coordinator on behalf of our client. This individual will own, optimize, and scale the firm's core business infrastructure and help with long-term growth.
This is not a traditional administrative role—the client is looking for an analytical, proactive operational self-starter who can take direction from executive leadership, audit existing workflows, build robust Standard Operating Procedures (SOPs), leverage advanced AI tools (specifically Claude), and ultimately transition into owning end-to-end operations
Key Responsibilitiies:
Phase 1: Tactical Audit, Optimization & Core AI Automation (Months 1–3 / First 90 Days)
Phase 2: Internal Collaboration & Real-Time Operational Visibility (Months 3–6)
Phase 3: Customer Experience, Packaging & Expansion Support (Months 6+)
Key Qualifications & Non-Negotiables
Submit your application today and take the first step toward your next great opportunity!
IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
📋 Job Information
- Job Title: Operations Coordinator
- Job ID: MONMIC1EA
- Industry: Professional Services / Legal
- Location: LATAM / PH / South Africa
- Job Status: Full Time
- Work Schedule: Monday to Friday, 8:00am to 5:00pm - Flexible (EST); Minimum 4 hours daily overlap
- Compensation: $1800 to $2000 per month
- Target Start Date: ASAP
About the Client:
Our client is an innovative, modular professional services firm providing on-demand legal, HR, and finance departments in a box for high-growth startups and scaling businesses. Founded in Silicon Valley and operating fully virtual since 2017, they combine deep C-suite executive expertise with lean, modern operations. They treat their clients as true business partners and focus heavily on delivering complete customer delight.
About the Role:
We are seeking an ambitious, highly organized, and AI-fluent Operations-Focused Operations Coordinator on behalf of our client. This individual will own, optimize, and scale the firm's core business infrastructure and help with long-term growth.
This is not a traditional administrative role—the client is looking for an analytical, proactive operational self-starter who can take direction from executive leadership, audit existing workflows, build robust Standard Operating Procedures (SOPs), leverage advanced AI tools (specifically Claude), and ultimately transition into owning end-to-end operations
Key Responsibilitiies:
Phase 1: Tactical Audit, Optimization & Core AI Automation (Months 1–3 / First 90 Days)
- Process Audit & Optimization: Map out, streamline, and capture existing internal workflows across Google Workspace and Google Docs.
- Core Administrative Bottlenecks: Take complete operational ownership of key internal priorities:
- Client and team onboarding and offboarding.
- Internal and client-facing timekeeping systems.
- Invoicing and billing administrative touchpoints.
- AI Implementation (Claude): Build upon established leadership Claude profiles and tone-of-voice settings to optimize daily administrative tasks, data entry, and proactive problem-solving.
- SOP Creation: Document every executed workflow into clean, actionable, systemized SOPs to ensure operational resilience across the entire team.
Phase 2: Internal Collaboration & Real-Time Operational Visibility (Months 3–6)
- Internal Connectivity: Improve cross-team collaboration mechanisms for 12+ remote professionals (lawyers, HR leads, finance leads) working across shared accounts.
- Real-Time Dashboards: Design, build, and maintain tier-1 executive dashboards (connecting core tools/APIs or utilizing Claude-built custom interfaces) to track deliverables, milestones, team accountability, and KPIs.
- Bottleneck Prevention: Proactively identify project delays, off-track tasks, and sticking points before they impact client delivery or leadership visibility.
- Matter Segregation: configuring Google Drive so that only assigned team members have access to specific Clients/Matters.
- Template Repository: Gathering templates from across workspaces, organizing template folders and adding such to our AI integrations with Claude.
Phase 3: Customer Experience, Packaging & Expansion Support (Months 6+)
- Client Interface & Single Source of Truth: Manage smooth customer-facing dashboards/portals where clients can view open matters, assignees, active NDAs/services agreements, and due dates in a clean, high-visibility layout.
- Client Delight & Repository Management: Ensure seamless client onboarding, automated communication flows, and secure access to document repositories.
- Rebrand & Expansion Support: Assist leadership with marketing logistics, brand kit implementation (using Claude Design), and messaging collateral to support company expansion and new flat-rate subscription service packaging.
Key Qualifications & Non-Negotiables
- AI Expertise (Claude Specialist): Advanced experience using Claude (including structured prompting, using Claude as a thinking partner for problem-solving, and utilizing features like Claude Design / App Creation).
- Tech Ecosystem Mastery: Deep fluency in Google Workspace (Docs, Sheets, Drive, Meet).
- Operations & Systems Mindset: Natural instinct to document, build SOPs, optimize inefficient tasks, and eliminate redundancy.
- High Technical Autonomy: Ability to troubleshoot technical blockers independently via AI tools rather than escalating basic questions.
- Proactive & Independent Execution: High level of ownership—takes feedback constructive-first, anticipates executive needs, and works effectively without micromanagement.
- Communication: Exceptional verbal and written English skills with executive-level clarity and absolute discretion (handling sensitive, privileged legal and financial data with high professionalism).
Submit your application today and take the first step toward your next great opportunity!
