Appointment Setter / Outreach Specialist (Job ID: KRIDEE1F)
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Appointment Setter / Outreach Specialist
🆔 Job ID: KRIDEE1F
🏢 Industry: Asset Recovery
🌎 Location: LATAM / South Africa / Philippines
🕒 Job Status: Full-Time
⏰ Work Schedule: Monday–Friday, 9:00 AM – 6:00 PM (CST)
💰 Salary Range: $7–$9 per hour
🚀 Target Start Date: ASAP
ROLE OVERVIEW
About the Client
The client is an asset recovery firm specializing in helping homeowners reclaim surplus funds following mortgage or tax foreclosure events. They act as a bridge between government-held funds and the individuals legally entitled to them, operating under a commission-based success fee model.
The client is seeking a dedicated, high-energy professional to manage the end-to-end outreach process.
About the Role
We are hiring a full-time Appointment Setter / Lead Outreach Specialist to own daily outbound calling and lead outreach, along with the CRM and data work that keeps the pipeline clean and actionable.
This role combines phone-based prospecting with structured lead sourcing and CRM management. The ideal candidate is confident on the phone, comfortable handling objections, and naturally empathetic. You will work inside a customized Go High Level environment and use Google Sheets daily to source, organize, and upload leads.
Light marketing support may be available as a growth path, but the core responsibility of this role is outbound calling, appointment setting, and lead outreach.
KEY RESPONSIBILITIES
Phone Outreach & Appointment Setting
Make daily outbound calls following a structured outreach cadence
Qualify prospects and convert cold and warm leads into scheduled appointments
Use a consultative, empathetic approach that prioritizes listening and trust-building
Handle objections calmly and confidently while staying aligned with call objectives
Maintain a professional, clear, and easy-to-understand speaking style on every call
Lead Sourcing & Pipeline Building
Source and organize leads using predefined workflows and spreadsheets
Apply formulas and validation checks in Google Sheets to verify lead accuracy
Upload and manage leads in Go High Level with correct assignment and status updates
Maintain consistent follow-up steps to ensure no qualified lead is missed
CRM & Reporting
Maintain accurate CRM records with strong note-taking, tagging, and task management
Track contact attempts, outcomes, and next steps consistently
Submit an end-of-day report summarizing activity, outcomes, blockers, and next-day priorities
Follow documented processes closely and suggest improvements when gaps are identified
Optional Growth Responsibilities (Not Required at Start)
Schedule pre-created content to social platforms using provided assets and instructions
Monitor basic engagement and route messages appropriately
Note: This is not a social media manager role and is not required initially.
QUALIFICATIONS & SKILLS
Must-Haves
Proven experience in cold calling, appointment setting, or outbound sales development
Strong emotional intelligence and ability to handle sensitive conversations with empathy
Clear, neutral spoken English with a confident and friendly phone presence
Experience using Go High Level or the ability to learn it quickly
Strong Google Sheets skills, including working with formulas and structured data
High attention to detail and strong follow-through
Curiosity and problem-solving mindset
Comfort working independently with daily targets and structured routines
Preferred Experience
Real estate-related outreach, lead qualification, or investor services
Data-heavy sourcing processes and CSV-style imports
Experience with CRMs beyond Go High Level
Experience working with U.S.-based customers, especially in the Southeast
PERSONALITY TRAITS THAT SUCCEED IN THIS ROLE
Calm, patient, and empathetic communicator
Naturally enjoys talking to people and building rapport
Coachable and open to feedback
Persistent without being pushy
Organized and process-driven
TOOLS YOU WILL USE
Go High Level CRM
Google Sheets & Google Workspace
Phone dialer and messaging tools (as assigned)