🌟 We’re Hiring: Digital Agency Operations Support
 

IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

• C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
• PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

📋 Job Information

• Job Title: Digital Agency Operations Support
• Job ID: BURGOL1R
• Industry: Digital Marketing & AI Agency
• Location: LATAM / South Africa / Egypt / PH
• Job Status: Full Time
• Work Schedule: 9:00 AM – 5:00 PM EST
• Compensation: $8 - $9 per hour
• Target Start Date: ASAP

🧩 Role Overview
About the Client:
The client operates a fast-growing Digital Marketing and AI agency with a team of specialized professionals, including a web developer, ads manager, and SEO specialist. The owner is seeking operational support to handle daily administrative and communication tasks so the specialized team can focus on high-level execution. The priority is hiring a reliable, friendly, and autonomous professional with a foundational understanding of digital marketing to support client communications.

About the Role:
This full-time Virtual Assistant role serves as the central operational support for the agency. The assistant will manage client communications, handle administrative tasks, and support simple marketing-related activities. The role is essential to keeping the team organized, responsive, and efficient. The ideal candidate is a self-starter with strong customer service skills and a basic understanding of digital marketing tools and platforms.

🔑 Key Responsibilities

• Manage and triage high-volume client email communications

• Draft and send professional responses, status updates, and feedback to clients

• Escalate complex issues to the founder or specialist teams with clear summaries and next steps

• Monitor urgent communications during non-standard hours when needed

• Complete simple operational and administrative tasks as assigned

• Implement basic website updates or simple promotional changes

• Assist with organizational and coordination tasks across the team

• Look up basic performance data in advertising platforms to answer client questions

• Demonstrate basic working knowledge of common digital marketing tools and platforms

🎯 Qualifications & Skills

• Friendly, outgoing, and proactive personality with strong work ethic

• Strong customer service experience with US-based clients

• Confident, autonomous, and action-oriented mindset

• Basic understanding of WordPress, Google Ads, and Facebook Ads

• Proficiency in Canva for simple design tasks

• Strong written English communication skills

• Ability to manage multiple emails and tasks efficiently

• Organized and detail-oriented work style

• Familiarity with project management tools such as Monday.com is a plus

🚀 Submit your application today and take the first step toward your next great opportunity!