Dispatch and Social Media Admin Specialist (Job ID: LAMTIA10)

Remote

Full Time

Mid Level

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📌 Job Details

Job ID: LAMTIA10 🔑
Industry: Professional Cleaning / Property Services 🏠
Location: LATAM (Remote) 🌎
Job Status: Full Time 💼
Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM (EST) ⏰
Salary: $1000 per month 💰
Target Start Date: ASAP 🏃💨

🎯 Key Responsibilities

Dispatch & Operations 📞

Handle after-hours emergency calls (inbound/outbound) with ease.
Schedule and manage appointments for cleaning and maintenance tasks.
Sync bookings and calendars seamlessly using ResortCleaning software.

Administrative Support 📊

Check and manage payroll for housekeepers and inspectors.
Follow up on subtasks to ensure 100% completion.
Generate and audit reports for cleaning, deep cleans, and pet hair audits to maintain high standards.

Communication & Outreach 💬

Act as the voice of the maintenance department for phone inquiries.
Provide real-time support to field staff via Slack.
Identify opportunities to upsell additional services to property managers.

Marketing & Social Media 📱

Manage and update social media pages with engaging content.
Create and schedule posts tailored for property managers and guests.
Assist with marketing outreach and monitor platform engagement.

✅ Qualifications & Skills

Tech Savvy: Excellent computer proficiency and the ability to learn new software quickly. 💻
Experience: Previous background in dispatch, admin support, customer service, or social media management.
Industry Knowledge: Familiarity with short-term rental operations or property services is a plus! 🔑
Composure: Ability to stay calm and effective during high-pressure after-hours emergencies.
Soft Skills: Strong organizational skills, incredible attention to detail, and effective communication. 🗣️

🛠️ Technical Requirements & Tools

Software Toolkit: Experience with ResortCleaning, Evolve, HubSpot, Aircall, Slack, and Excel/Google Sheets.
Hardware: Reliable computer/laptop (Min: 8GB RAM, i5 Processor). 🖥️
Connectivity: High-speed, reliable internet connection. 🌐

Ready to help us set the standard for quality in property services? Apply today! ✨

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Dispatch and Social Media Admin Specialist (Job ID: LAMTIA10)

🎯 Key Responsibilities

✅ Qualifications & Skills

🛠️ Technical Requirements & Tools

Apply for this position