E-commerce Operations Manager (Job ID: HARMIC1R)
🌟 We’re Hiring: E-commerce Operations Manager
IMPORTANT – Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
- C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
- PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
📋 Job Information
- Job Title: E-commerce Operations Manager
- Job ID: HARMIC1R
- Industry: E-commerce
- Location: LATAM / Philippines
- Job Status: Full Time
- Work Schedule: 8:00 AM – 4:00 PM or 2:00 PM – 10:00 PM EST
- Compensation: $7 – $10 USD per hour (bonuses & salary increase after one year)
- Target Start Date: ASAP
🧩 Role Overview
About the Client
The client is a growing U.S.-based e-commerce company focused on building scalable and well-documented operations. The business is led by an experienced founder with a strong background in operational leadership who values transparency, accountability, and fair compensation.
The company is currently in a growth and optimization phase, with a strong focus on improving internal systems, strengthening processes, and building a reliable long-term team. Leadership prioritizes career-oriented roles and invests in high-quality talent to support sustainable expansion.
The organization has experience working with remote international teams and continues to improve hiring, onboarding, and delegation practices. The long-term goal is to build a trusted operations team capable of owning core workflows and contributing meaningfully to company growth.
About the Role
We are seeking a highly reliable and detail-oriented E-commerce Operations Manager to act as a right-hand operator within a growing e-commerce business. This position plays a key role in both daily execution and long-term operational scalability.
This is not a task-only position. The ideal candidate brings strong operational judgment, proactive problem-solving skills, and a desire to grow long-term within the company while independently managing core workflows with minimal supervision.
🔑 Key Responsibilities
E-commerce Operations & Administration
- Manage and execute daily operational tasks across e-commerce platforms
- Oversee product listings, bidding activities, and product research processes
- Maintain accurate operational data and internal documentation
- Ensure workflows are followed, optimized, and continuously improved
- Support additional operational tasks aligned with business needs
Tools & Systems Management
- Work daily within operational tools including:
- Slack (internal communication)
- Airtable (operations and data tracking)
- QuickBooks Online (QBO)
- Internal and third-party e-commerce platforms (e.g., Breadbasket or similar)
- Identify inefficiencies and recommend workflow or system improvements
Product Research & Bidding
- Conduct detailed product research to identify profitable opportunities
- Execute and manage bidding strategies following established guidelines
- Track performance metrics and proactively flag risks or opportunities
Process Ownership & Optimization
- Take ownership of assigned workflows and ensure smooth execution
- Identify bottlenecks, errors, or inefficiencies before escalation
- Assist in documenting SOPs and improving operational processes
Communication & Accountability
- Communicate clearly, honestly, and proactively with leadership
- Provide regular updates on progress, challenges, and results
- Maintain high standards of transparency, reliability, and accountability
🎯 Qualifications & Skills
Required Qualifications
- Proven experience in e-commerce operations
- Strong administrative and organizational skills
- Experience with or ability to quickly learn Slack, Airtable, and QuickBooks Online
- Excellent written and verbal English communication skills
- Strong critical thinking and problem-solving abilities
- High level of integrity, transparency, and dependability
- Ability to work independently without constant supervision
Preferred Qualifications
- Experience managing or coordinating operational workflows
- Familiarity with bidding systems or marketplace-based e-commerce models
- Previous experience working with U.S.-based companies
- Comfort working with performance metrics and KPIs
- Interest in long-term growth within a single company
- Flexible, fast learner with a proactive attitude
🚀 Submit your application today and take the first step toward your next great opportunity!