🌐 We’re Hiring: Website Implementation Specialist
Job ID: JACKDJ1
Industry: Digital & Marketing Technology
Location: LATAM / Philippines 🌍
Employment Type: Full-Time
Schedule: 9:00 AM – 5:00 PM EST (Flexible) ⏰
Pay Rate:

• 🇵🇭 PH: $12–$15/hour

• 🌎 LATAM: $15–$18/hour
  Start Date: ASAP 🚀

✨ Why This Role Is Worth Applying For

Join a fast-growing software and web solutions company that helps staffing firms launch high-performing websites with fully branded job board experiences.

You’ll work with a collaborative, friendly, and informal team that values ownership, accountability, and long-term relationships—supporting nearly 200 staffing clients across the US and UK, from niche firms to enterprise organizations.

If you enjoy client-facing work, structured project execution, and seeing websites go live, this role offers meaningful impact, career growth, and stability. 📈

🧩 About the Role

As a Website Implementation Specialist, you’ll own a portfolio of website implementations and guide clients from kickoff to launch. You’ll keep timelines moving, organize inputs, coach clients through decisions, and translate ideas into clear instructions for designers and technical teams.

This role blends implementation workflow, project coordination, and strong communication—perfect for someone who thrives on structure, clarity, and client success.

🛠️ Key Responsibilities

🤝 Client Ownership & Delivery

• Own multiple active website implementations and act as the main client contact

• Guide clients through the implementation journey by asking the right questions and clarifying requests

• Proactively request deliverables, set expectations, and communicate timeline impacts

• Coach first-time website clients on structure, page purpose, copy, and best practices

• Provide objective guidance when requests fall outside website standards

📅 Project Planning & Organization

• Maintain clear project plans with milestones, deadlines, dependencies, and risk tracking

• Update Gantt charts and internal trackers daily

• Manage 10–20 parallel implementations without missing details

• Create clear, client-friendly action lists outlining next steps and due dates

🗂️ Content & Asset Management

• Collect, review, and organize copy, branding files, images, logos, and forms

• Review submissions for clarity, completeness, and basic best practices

• Ensure assets are stored correctly using consistent naming conventions

• Prepare complete handoff packages with approved copy and page-by-page guidance

🔄 Internal Coordination & Handoffs

• Coordinate daily with designers and technical teams

• Write clear handoff notes to minimize rework

• Align stakeholders on priorities and escalate risks early

• Provide quick status updates and flag accounts needing attention

✅ Quality Checks & Launch Readiness

• Review drafts for layout logic, content placement, links, and mobile responsiveness

• Manage revision rounds and consolidate feedback

• Support user acceptance testing readiness

• Confirm launch criteria and assist with post-launch follow-ups

🎓 Client Enablement & Support

• Lead or support client meetings and send clear recap notes

• Provide basic post-launch training and platform guidance

• Ensure clients feel informed, supported, and confident—while protecting scope and timelines

🔁 Process Improvement

• Follow implementation workflows while identifying improvement opportunities

• Share recurring issues to improve templates and checklists

• Take ownership of outcomes and proactively seek support when blocked

🎯 Qualifications & Skills

✅ Must Have

✔️ 2+ years of experience in implementation, project coordination, or client-facing delivery
✔️ Proven ability to manage multiple projects simultaneously
✔️ Experience with website projects, digital marketing, or web implementations
✔️ Strong client communication skills with confidence to guide and push back when needed
✔️ Ability to translate non-technical ideas into clear requirements
✔️ Highly organized, detail-oriented, and deadline-driven
✔️ Comfortable with Gantt charts, timelines, and dependency tracking
✔️ Advanced written and spoken English for US-based clients
✔️ Proactive, accountable, and ownership-driven mindset

🌟 Nice to Have

• Agile, Scrum Master, or structured implementation experience

• Background in marketing services, web agencies, or web operations

• Basic understanding of WordPress or other CMS platforms

• Experience reviewing or shaping website copy

• Light technical exposure (HTML edits, QA testing, integrations, APIs)

• Experience with staffing, recruiting, job boards, ATS, or CRM tools

🚀 What You’ll Love About This Role

• Client-facing ownership from kickoff to launch

• Clear workflows and structured processes

• Exposure to US and UK clients

• Long-term growth in implementation, delivery, or operations

• Fully remote, stable, and fast-paced environment